Essential Communication Skills for Professionals

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Ksh. 500
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Course Description

This class teaches you a package of essential communication skills for professionals. By the end of the course, you’ll learn to do the following:

  • Communicate more concisely
  • Communicate more clearly
  • Become a better listener
  • Create positive relationships
  • Take the first steps toward collaborative problem solving  

Key concepts covered include:

  • Overview & Welcome
  • Concise Communication
  • Clear Communication
  • Improving Listening Skills
  • Creating Positive Relationships
  • Collaborative Problem Solving
  • Takeaways and Action Plan.

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