1. Program Overview

This course is designed to provide participants with advanced skills and strategic insights to improve the efficiency, resilience, and competitiveness of their supply chains. It explores how organizations can align their operations strategy with supply chain management principles to reduce costs, enhance service delivery, respond to disruptions, and drive long-term value creation. The program emphasizes data-driven decision-making, integration of technology, and best practices in global and local supply chain management.

2. Training Objectives

• By the end of the training, participants will be able to:
• Understand the key principles and components of an effective supply chain.
• Apply tools and techniques for optimizing supply chain networks, inventory, and logistics.
• Align operations strategy with corporate goals and market demands.
• Identify and mitigate supply chain risks and vulnerabilities.
• Leverage digital technologies for real-time decision-making and efficiency.
• Design a resilient and sustainable supply chain system.
• Implement continuous improvement practices in operations management.

3. Target Clientele

• This program targets professionals in:
• Supply chain and logistics management
• Procurement and purchasing
• Operations and production management
• Inventory and warehouse management
• Distribution and transport coordination
• Strategic planning and performance management
• Manufacturing, retail, healthcare, and FMCG sectors

4. Main Discussion Items / Modules

• Module 1: Strategic Role of Supply Chain and Operations
• Supply chain as a competitive advantage
• Aligning supply chain and operations with business strategy
• Core components of supply chain networks
• KPIs for supply chain and operational performance
• Module 2: Supply Chain Design and Network Optimization
• Demand forecasting and capacity planning
• Facility location and network design
• Outsourcing vs. in-house operations
• Supply chain mapping and cost analysis
• Module 3: Inventory and Logistics Optimization
• Inventory classification and control techniques (ABC, EOQ, JIT)
• Transportation modes, routing, and cost optimization
• Warehouse layout and automation
• Integrated logistics and third-party logistics (3PL/4PL)
• Module 4: Digital Transformation in Supply Chain
• Role of AI, IoT, blockchain, and data analytics
• Supply chain visibility and control towers
• ERP and supply chain software tools
• Real-time tracking and performance monitoring
• Module 5: Supply Chain Risk and Resilience
• Risk identification and mitigation strategies
• Business continuity planning
• Supply chain disruption case studies (COVID-19, geopolitical, etc.)
• Building agility and adaptability
• Module 6: Operations Strategy and Continuous Improvement
• Lean principles and Six Sigma methodology
• Total Quality Management (TQM)
• Value stream mapping and waste elimination
• Benchmarking and operations excellence models
• Module 7: Sustainability and Ethical Operations
• Green supply chain practices
• Compliance and responsible sourcing
• ESG integration in operations and procurement
• Circular economy and end-of-life product management

5. Training Methodology

• The program will adopt a highly practical and participatory approach, including:
• Facilitated expert-led presentations
• Group problem-solving activities and case studies
• Simulation exercises (e.g., supply chain games or risk scenarios)
• Real-time data analysis and software demonstrations
• Brainstorming sessions for local contextualization
• Personal and team action planning sessions