Customer Service & Public Relations Training Events
Age Group: All
Exceptional service and strong public relations are the heartbeat of every successful organization. Our training events equip customer service teams, PR officers, front-line staff, and managers with practical skills in communication, client handling, crisis management, branding, and reputation building. Designed to meet rising customer expectations and fast-changing media landscapes, these programs boost service excellence, enhance brand image, and strengthen customer loyalty. With Globopoint, you gain the tools to turn every interaction into lasting value
Upcoming Events
Nairobi
Mon, November 24, 2025
In today’s competitive and hyper-connected marketplace, a strong corporate brand is more than a logo — it is a promise,…
Naivasha
Mon, December 8, 2025
In today’s competitive business environment, products and services alone are no longer enough to secure lasting success. Customers expect seamless,…
Mombasa
Mon, January 19, 2026
In today’s fast-paced and highly competitive business environment, customer interactions can make or break an organization’s reputation. Even the most…
Kisumu
Mon, February 2, 2026
In an era of instant news cycles, social media amplification, and heightened stakeholder expectations, a single misstep can escalate into…
Nairobi
Mon, March 9, 2026
In today’s digital-first marketplace, customer engagement goes far beyond traditional service channels. Organizations that thrive are those that actively listen…
Johannesburg (SA)
Mon, April 20, 2026
Africa’s rapidly evolving business landscape presents both immense opportunities and unique communication challenges. With diverse cultures, languages, media landscapes, and…
Embu
Mon, May 25, 2026
In the hospitality and tourism industry, service is the product. Guests may forget what they paid, but they will never…
Nairobi
Wed, June 10, 2026
In the financial sector, trust and relationships are everything. Customers entrust institutions with their most valuable assets — their money,…
Naivasha
Mon, June 22, 2026
In today’s competitive business world, the ability to communicate with clarity, confidence, and impact is one of the most valuable…
Dubai (International)
Mon, July 6, 2026
In a hyper-connected global marketplace, customers compare their experiences not only with local competitors but also with world-class brands worldwide.…
Nakuru
Mon, August 17, 2026
In today’s competitive marketplace, customers expect seamless, personalized, and memorable experiences at every touchpoint. Organizations that fail to understand and…
Mombasa
Mon, September 7, 2026
In today’s digital-first world, content has become the most powerful tool for shaping perceptions, building trust, and driving customer engagement.…
Nairobi
Mon, October 19, 2026
In today’s collaborative and fast-paced work environment, the ability to communicate effectively is no longer just a soft skill —…
Naivasha
Mon, November 2, 2026
In an era where organizations are expected to demonstrate the tangible value of every investment, public relations (PR) is no…
Kilifi
Mon, December 7, 2026
In emerging economies, rural and frontier markets represent untapped potential, dynamic growth opportunities, and unique service challenges. Customers in these…